Introduction/Course Description

This Effective Communication & Interpersonal Skills in the Workplace training course is designed to enhance participants' ability to communicate more clearly, confidently, and persuasively in the workplace. 

Participants will be introduced to effective verbal and non-verbal communication techniques, active listening skills, and strategies for building productive workplace relationships.

Learning Outcomes

Upon successful completion of this Effective Communication and Interpersonal Skills in the Workplace training course, participants will be better able to:

• Understand the importance of effective communication in improving work efficiency and professional relationships.

• Enhance active listening skills and ask relevant questions for deeper understanding.

• Master persuasive and professional verbal and non-verbal communication techniques.

• Develop the ability to manage conflicts and address differing opinions effectively.

• Strengthen skills in giving and receiving constructive feedback to improve work performance.

• Build self-confidence in communication and foster positive interpersonal relationships in the workplace.

Key Topics

Day 1 Theme:
Building a Strong Foundation for Effective Communication

Module 1: Fundamentals of Effective Communication

Module 2: Developing Strong Interpersonal Skills

Module 3: The Art of Listening and Understanding with Empathy

Day 2 Theme:
Mastering Interpersonal Skills for Positive Workplace Relationships

Module 4: Communicating with Confidence and Influence

Module 5: Managing Conflict and Difficult Situations with Professionalism

Module 6:  Enhancing Team Communication Skills

Who Should Attend?

This Effective Communication and Interpersonal Skills in the Workplace training course is suitable for employees at all levels, including executives, managers, supervisors, and individuals who wish to enhance their communication and interpersonal skills in the workplace.