Mastering Emotional Intelligence and Stress Resilience in the Workplace

Introduction/Course Description

This two-day Mastering Emotional Intelligence and Stress Resilience in the Workplace training course empowers professionals to harness the power of emotional intelligence (EI) and develop resilience to stress in the workplace. Participants will learn to identify and manage their emotions while improving interpersonal skills for better communication and collaboration. 

Learning Outcomes

By the end of this 2-day Mastering Emotional Intelligence and Stress Resilience in the Workplace training course, participants will be able to:

• • Understand the core principles of emotional intelligence and its impact on workplace dynamics.

  • Recognize and manage their own emotional triggers in high-pressure situations.

  • Enhance empathy and improve communication with colleagues.

  • Develop techniques to regulate emotions and maintain composure during stress.

  • Build stress resilience through effective stress-management techniques.

  • Apply emotional intelligence to conflict resolution and problem-solving.

  • Create strategies for fostering emotional well-being and reducing burnout at work.

Key Topics

Module 1 -
Foundations of Emotional Intelligence

Module 2 -
Self-Awareness and Emotional Triggers

Module 3 -
Managing Emotions and Building Self-Control

Module 4 -
Developing Empathy and Social Skills

Module 5 -
Understanding Workplace Stress

Module 6 -
Developing Stress Resilience Techniques

Module 7 -
Emotional Intelligence in Stressful Situations

Module 8 -
Creating a Balanced Work-Life Approach

Who Should Attend?

This Mastering Emotional Intelligence and Stress Resilience in the Workplace training course is designed for professionals across all levels who wish to improve their emotional intelligence and stress management skills for a healthier, more productive work environment.